Shipping policy
At Selene & Eos, we are a small, family-run business dedicated to bringing you comfort with care. Please review our shipping details below:
• Shipping Areas: We currently ship only within Hong Kong and China. International shipping is not available at this time.
• Processing Time: Orders are typically processed and fulfilled within 2-3 business days. During peak seasons, processing may take up to 5 business days.
• Shipping Notification: Once your order has been shipped, you will receive an email with tracking details so you can follow your package’s journey.
Pre-order sales for any merchandise do not have a guaranteed shipment date unless provided in the product discription. Any given estimated shipping dates are subject to change.
Thank you for supporting our small business! If you have any questions, feel free to reach out—we’re happy to help..