Privacy policy
At Selene & Eos, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you shop with us.
1. Information We Collect
When you place an order or interact with our website, we may collect:
• Your name, email address, phone number, and shipping address.
• Payment details (processed securely by third-party payment providers; we do not store your financial information).
• Order history and preferences to improve our services.
2. How We Use Your Information
We use your information to:
• Process and fulfil your orders.
• Provide customer support and respond to inquiries.
• Send order confirmations, shipping updates, and important service-related communications.
• Improve our products and website experience.
3. Information Sharing
We do not sell or share your personal information with third parties, except:
• With trusted partners (such as payment processors and shipping providers) to complete your order.
• If required by law or to protect our business.
4. Data Security
We take reasonable measures to protect your personal information. However, no online transaction is 100% secure, so we encourage you to use strong passwords and protect your account details.
5. Cookies & Tracking
Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.
6. Your Rights
You have the right to:
• Request access to your personal data.
• Ask for corrections or updates to your information.
• Request deletion of your data (except for necessary order records).
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated policy.
If you have any questions about our Privacy Policy, please contact us.
Thank you for trusting Selene & Eos!